The global landscape of work has shifted dramatically in recent years, with remote work becoming more prevalent than ever before. As organizations adapt to this new normal, they are faced with the challenge of redefining their work
In today’s digital age, companies are seeking innovative solutions to streamline their work processes and reduce costs. One of the most significant challenges that enterprises face is managing a mobile workforce and field
Salesforce is a comprehensive platform that offers a variety of services to businesses of all sizes, ranging from sales to customer relationship management. Nonprofit organizations have their
Suppose you are a company looking for the perfect platform that will combine your efforts to manage and implement customer-oriented marketing strategies appropriately. In that case, Salesforce Marketing Cloud is ideal for you.
A unique field type that links two items together is known as an object relationship. Consider an everyday object like an Account. A sales representative has presumably spoken to a few persons at the company where the account is
Salesforce Maps is a location-based intelligence solution that is mobile-compatible and created for sales process and territory management optimization. The software enables you to move from territory planning and design through execution by your field reps and results
Every salesperson’s worst nightmare is making a customer or account record mistake that causes a problematic data mismatch or error. The stakes are even higher for large organizations with numerous records: there may be multiple people
One of the most valuable applications Salesforce offers is a field service optimization module that can digitally transform your entire operation — and create a better experience for your customers to make those relationships more
Inovi Solutions is honored to join Pledge 1%, a global movement that encourages businesses to donate their time/product/profit/equity to make a positive social impact in their communities. We have committed to donating 1% of our staff time
As any developer can attest, large and complex development projects can quickly turn into nightmares. The lead developer suddenly quits to take a job at another company across town, and it takes weeks to onboard a replacement. A fire drill
It’s every developer’s nightmare. Declarative visual tools like Workflow rules, which can save valuable time by automating time-consuming business tasks such as billing or updating contact records when a company changes its name, can
Five9 is a great CRM augmentation tool for Salesforce as it captures customer calls and provides agents with profiles, sentiments, persona and next best action features that make them more effective at their jobs. But many orgs
Five years ago, I started a strategic IT and Salesforce consulting firm to help other companies eliminate the stress of designing and implementing complex technology projects. My vision was for Inovitio to serve as a true business
Not sure whether you should switch to the new Lightning experience? Check out this comparison of Salesforce Lightning vs. Classic from the experts. Salesforce integration with Outlook is an important connection to maximize your cloud-